The Listening Bus is back, and it’s all ears
The Capital Area Transportation Authority launched a feedback program in late January to improve rider experience. This program is known as The Listening Bus.
During these sessions, CATA employees ride along with everyday bus riders and simply ask them for their feedback. Riders will also be provided with a survey form to help CATA get a better understanding of their perspectives.
Riders who want to participate in one of the Listening Bus sessions can also fill out a form online that will be given directly to CATA employees.