Zoe Fritz saw customers being thrown out of the store for refusing to wear masks. “It’s been really crazy! You have the people who throw fits that have had to been put out of the mall,” Fritz said. “It’s frustrating to deal with people because they feel like ‘why do I have to do this’.”
Twelve Oaks Mall opened up May 28 after closing because of COVID-19. The mall then updated its rules for shoppers on July 13 from allowing the stores to choose whether they allowed masks, to requiring masks in every store.