Julia Wallace
MetroNet trucks working on Nov 1st to repair customers issues.As Ingham County residents were ending their night of Halloween festivities, they returned home to the dead of night engulfing their homes and streets.
On Sunday, about 3,175 Lansing BWL customers in the area bounded by Grand River and Michigan Avenue from Frandor to Delta Street experienced a power outage caused by a cable fault. The outage lasted from Sunday, around 11:55 p.m. until about 3:45 a.m. Monday.
Lansing BWL Interim Manager Amy Adamy said as soon as BWL is made aware of any outage, crews are called in to determine the cause and to make any necessary repairs to equipment.
“If customers are to ever experience an outage, they can report it to BWL by calling 877-295-5001, texting OUT to 898295, or using the BWL Outage Map, either online or on the mobile app.”
Julia Wallace
Julia Van Reesema’s candles remain on her front porch from the Halloween power outage.
Louis Street resident Hailee Gordy was sitting in her living area working on homework when the outage happened.
“I feared people that may take advantage of the outage and scare others in celebration of the holiday that night. I thought maybe it was an intentional act.”
Gordy said that during the outage her immediate response was to check the hallway of the apartment complex to see if any emergency lights were engaged and to see if a generator had kicked on.
“I wish my complex managers would have sent out a notice stating any information they had regarding the outage and when it was proposed to be fixed,” she said.
Beal Street resident Julia Van Reesema wasn’t fazed by her pitch-black street. She said it was ironic the outage happened Halloween night.
“It didn’t really scare me that much. Plus, the workers got the power back on within the night, which was nice.”