For the 10th time in 13 years, Salon 130 has been named No.1 hair salon and spa in Mason. This year, they were also voted No.1 in Ingham County Community People’s Choice Awards by the Lansing State Journal. The salon’s owner and founder, Jena Keller, said that what is so special about her salon is its dedication to customer service.
“I want to give my clients an experience,” said Keller. “You can get a haircut anywhere, but you can’t get an experience anywhere.”
Ellie Lynch has been working at Salon 130 for four years and is one of 15 people on the staff.
“I just like making people’s day,” she said.
In November 2006, Keller opened Salon 130 at the suggestion of her husband, Spartan Dave Keller. When she opened the salon, Keller knew she was taking a risk. The salon industry is highly competitive, and, having just moved from Ohio, Keller wasn’t sure how she was going to build up her clientele.
“After we opened, I basically threw myself into the community and said, ‘You will like me,’” said Keller. “I was handing out business cards and giving discounts, anything to get people in the shop. It was like ‘Mason’s Most Wanted’, my face was everywhere. I remember being so excited when maybe 20 or 30 people showed up to the grand opening.”
After operating in its 1,100-square-foot space for about two years, Salon 130 nearly tripled in size when it expanded into the storefront next door and became a full-service salon, offering nail styling, skin and facial treatments and massage services.
Massage therapist Teresa Bartig started working at Salon 130 about three months ago.
“I love my clients and co-workers,” said Bartig. “It is so personal and welcoming here.”
“Salon 130 is the best,” said Alysia Moreno, 16. “I got my hair dyed there and they did such a great job. Everyone is so nice.”
The love is mutual, says Keller.
“The people here are so great,” she said. “My clients tell me that they love coming and that everyone is so welcoming. I set out to create a really comfortable environment for our clients and am glad I have achieved that.”