Small-town pharmacies battling mail-order competition in Clinton County

By Emily Elconin
Clinton County Chatter Staff Reporter

Small-town pharmacies like Hometown Pharmacy located at 128 S. Bridge St. in DeWitt are facing challenges with demand from growing mail-order pharmacies and larger insurance companies. In the process, face-to-face consultations between pharmacists and patients are being replaced with a technology-based service that eliminates any personal connections. But proponents of the change claim an ability to provide drugs at cheaper costs, something one study did not agree with. “What I’ve been told is that it’s a claim that’s it’s cheaper for the insurance companies to go mail-order,” Patty Wagner, pharmacy manager at Hometown Pharmacy said.