When a customer walks into Joey’s Pet Outfitters in Williamston, they won’t be approached by a pushy salesman trying to sell them the most expensive dog food. Instead, they might see the owner or one of his employees sitting on the floor playing with a customer’s dog. “The atmosphere is different than a big box store,” said owner Mark Marquardt. “It’s a warm, welcoming atmosphere of listening to what the customer is saying or requesting, and then trying to provide some answers and direction to reach the customer’s goals for their animals.”
Marquardt worked at Joey’s for two years before becoming the new owner on Jan. 1.